CTP Claims / Motor Vehicle Accidents
CTP Injury Claims & Motor Vehicle Accident Recovery
Medical support after a motor vehicle accident
Medical support after a motor vehicle accident
A motor vehicle accident can leave you dealing with pain, uncertainty and a claims process at the same time. Injurease provides structured medical assessment, injury documentation, treatment planning and ongoing recovery support for people injured in road accidents.
Understanding CTP injury support
In NSW, a CTP claim may provide eligible injured people with support for reasonable treatment, care and loss of earnings. Eligibility and entitlements depend on the circumstances of the accident and the claim. Injurease supports the medical and recovery side of the process while helping coordinate the documentation and referrals required for ongoing care.
Who we can support
- Drivers injured in a motor vehicle accident.
- Passengers injured in a motor vehicle accident.
- Pedestrians, cyclists and motorcyclists injured in a road accident.
- Patients whose symptoms developed or became more noticeable after the accident.
Common motor vehicle accident injuries
- Whiplash and neck injuries.
- Back and spinal injuries.
- Head injuries and concussion.
- Fractures and orthopaedic injuries.
- Shoulder and upper limb injuries.
- Knee and lower limb injuries.
- Chest and rib injuries.
- Psychological symptoms following an accident, where clinically appropriate.
Your CTP recovery pathway
- Arrange medical assessment – early documentation helps establish a clear clinical record of your injuries.
- Identify the relevant CTP insurer and lodge the claim – claim steps and eligibility are managed through the insurer under the NSW CTP scheme.
- Build a treatment and referral plan – your GP coordinates appropriate care and referrals based on your injuries.
- Continue treatment and claim-related coordination – approvals, referrals and clinical updates are managed as recovery progresses.
- Recovery and Return to Work – your capacity and treatment progress guide the next stage of rehabilitation and work planning where relevant.
Important claim timing information
Current SIRA guidance states that a CTP claim should generally be made within three months of the crash. If you want to claim loss of earnings back to the date of the crash, SIRA advises making the claim within 28 days. Patients should act promptly and check current requirements with the relevant insurer or SIRA.
CTP questions
Do I need a lawyer?
Injurease provides medical and claim-related administrative support, not legal advice. If your claim is complex or you need legal advice, you may choose to speak with an appropriately qualified legal professional.
Do I need to pay for approved treatment?
Treatment funding depends on claim status, insurer approval and scheme rules. Where treatment is approved under the claim, billing may be directed to the insurer. Confirm the billing pathway with Injurease before treatment.
How soon should I make a claim?
Current SIRA guidance says a claim should generally be made within three months of the crash, or within 28 days if you want to claim back pay for loss of earnings from the date of the crash. Earlier action is generally better.
What can a CTP claim help with?
Depending on eligibility, a CTP claim may help fund reasonable and necessary treatment and care and may provide loss-of-earnings support. The insurer determines claim entitlements under the scheme.
What if my symptoms appeared after the accident?
Some injuries become more noticeable over time. Arrange a medical assessment as soon as symptoms appear so they can be clinically assessed and documented.
Who can make a CTP claim?
People injured in a motor vehicle accident may be able to make a CTP claim, including drivers, passengers, pedestrians, cyclists and motorcyclists. Eligibility and benefits depend on the circumstances of the crash and current NSW scheme rules.
General information note
This page provides general information about injury recovery and the NSW CTP scheme. It is not legal advice. Claim eligibility, timeframes and entitlements should be confirmed against current SIRA guidance and the relevant insurer.
Your Road to Recovery
Been injured in a motor vehicle accident?
Book a CTP assessment and let Injurease help organise the medical side of your recovery.
