Frequently Asked Questions

Telehealth is available to any location in Australia for all GP services where clinically appropriate. An initial assessment can be completed via Telehealth, although face-to-face assessment is preferred, and the clinic tries to have patients attend physically at least once a month.

Where clinically appropriate, your GP can recommend and coordinate referrals to relevant allied health professionals or medical specialists.

Injurease provides administrative claim support related to medical care, including certificates, referrals, appointments and follow-up of treatment approvals where applicable.

Not always. Contact our team and explain your situation. We can advise what information to bring and what claim-related details may be needed for your appointment.

Where relevant to your care and with the appropriate authority or consent, Injurease may communicate clinical and recovery information with authorised stakeholders.

For workplace injury claims, the treating doctor can complete a SIRA Certificate of Capacity where clinically appropriate and required.

No. Injurease provides medical care and administrative claim support. For legal advice, patients should speak with a qualified legal professional.

Injurease is positioned as a specialised injury recovery and occupational health clinic, with a strong focus on workplace injuries, WorkCover, CTP motor vehicle accident recovery and related occupational health services.

Bring photo identification, relevant claim or insurer details if available, previous medical reports or imaging, medication information and any documents relating to your injury or work capacity.

Injurease operates in Lakemba and Prestons, Sydney. See the Locations pages for confirmed addresses and appointment information.